Privacy Policy

Privacy Policy for Lennox Escapes

At Lennox Escapes, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and use our services, including travel accessories, Horizon Carry, and hiking gear. By using our website and making purchases, you agree to the practices described in this policy.

1. Information We Collect

When you visit Lennox Escapes or make a purchase, we may collect the following types of information:

• Personal Identification Information: Your name, address, phone number, email address, and payment details (such as cash on delivery preferences).
• Purchase Information: Details about the products you order, including shipping and billing addresses.
• Device Information: IP address, browser type, and other technical information collected through cookies to improve your experience.

2. How We Use Your Information

We use the information collected to:

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Send order confirmations, updates, and marketing communications (with your consent).
• Improve our website, products, and services based on user feedback.
• Prevent fraudulent activity and secure your transactions.

3. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While no website can guarantee 100% security, we take reasonable steps to ensure your information is secure.

4. Sharing Your Information

We do not share your personal information with third parties, except for:

• Service Providers: Trusted partners who help us process payments (for cash on delivery), deliver products, or enhance our services.
• Legal Compliance: In rare cases, we may need to disclose your information to comply with legal obligations or to protect the rights of Lennox Escapes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can disable cookies through your browser settings, but doing so may affect your ability to use certain features of the site.

6. Opt-Out Instructions

If you no longer wish to receive marketing emails or communications from us, you can opt out by:

• Unsubscribing: Click on the unsubscribe link in any marketing email.
• Email Request: Send an email to us at [email protected] with “Unsubscribe” in the subject line to opt out of receiving promotional emails.

7. Your Rights

As a user of Lennox Escapes, you have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your personal data, subject to any legal obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will post an updated version on our website and notify you via email or other appropriate means. The date of the most recent revision will be shown at the bottom of this page.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

[email protected]