Terms & Conditions

Welcome to Lennox Escapes! By accessing and using our website [email protected] you agree to comply with the following terms and conditions. Please read these terms carefully before making a purchase or using any services provided by Lennox Escapes. If you do not agree with these terms, please refrain from using our website.

1. General Information

Lennox Escapes is an e-commerce website offering travel accessories, Horizon Carry, and hiking gear, operating worldwide. Our services are available only to individuals who can form legally binding contracts under applicable law.

2. Use of Website

By using our website, you agree to:

• Provide accurate and complete information when placing an order.
• Use the website for lawful purposes only and in compliance with all applicable laws.
• Not engage in any fraudulent activity or misuse of the site, including providing false information or engaging in illegal activity.

3. Products and Availability

• The products offered on our website include travel accessories, Horizon Carry, and hiking gear. All products are subject to availability.
• While we make every effort to accurately describe our products and services, there may be occasional errors, and we reserve the right to correct such mistakes.
• Prices and availability of products are subject to change without notice.

4. Orders and Payment

• All orders placed on our website are subject to acceptance by Lennox Escapes.
• We currently offer cash on delivery as the only available payment method. Payment must be made upon delivery.
• By placing an order, you agree to pay the price listed for the products, along with any applicable taxes and shipping fees.
• We may refuse or cancel any order at our discretion, including but not limited to circumstances where the product is out of stock or if the information provided by the customer is incorrect.

5. Shipping and Delivery

• Lennox Escapes offers shipping worldwide. Delivery times and charges may vary based on your location.
• Shipping is handled by third-party carriers, and we will do our best to ensure timely delivery. However, we are not responsible for delays caused by the carrier or factors outside our control.
• Once your order is dispatched, you will receive a tracking number (if applicable).

6. Return and Refund Policy

• At Lennox Escapes, customer satisfaction is important to us. If you are not satisfied with your purchase, please contact us at [email protected] within 7 days of receiving your order.
• Returns and refunds are accepted for defective or damaged products. Return shipping costs are the responsibility of the customer unless the product is faulty.
• Since we only accept cash on delivery payments, refunds will be processed once the returned product is received and inspected.

7. Privacy and Data Protection

• Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
• By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

8. Intellectual Property

• All content, including images, logos, text, graphics, and software on the website, is the property of Lennox Escapes and is protected by intellectual property laws.
• You may not use, copy, or distribute any of the content without our prior written consent.

9. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:[email protected]